Don’t Upsell Me Bro
COVID-19 made me not want to sell my wares, so I went to others to see what they had to say and it was bad.
COVID-19 made me not want to sell my wares, so I went to others to see what they had to say and it was bad.
When I first started my company, Remote News Service, I was making about $12,000/year. That doesn't suck for a brand new company. And one day, as a fledgling tiny company,…
What's more enticing than coffee? It's truly the Elixir of Life, my life anyway.
How many hats do you wear at your job? People don't want to work that hard anymore, they want more money and less work.
I was talking to a local business owner (not in the radio industry) who was trying to get a response from another local business via email. "Several emails over 2 years have gone unanswered", she said, my response, "did you call?" Crickets. Then "I don't even know if I have his phone number". Is this a "Millennial" thing (man do I hate that label)? Emailing and texting, not calling.
I've met some interesting characters for sure over the years. One time I got a call from a guy in my state, who was at the gynecologists office with his girlfriend! Seriously, this guy calls me from the gyno office? Years later we had an email exchange. What I wanted to say? "Oh ya, the one who called me from the gyno office and never started a 24/7 news station"?
I've had some very interesting phone calls with people. Many end the same way, can't get the right person on the phone, or I do. Then it's the sales part of the call. Some say, meh, not interested, or ya, send me a demo. But what do you do when they ask you, wait for it... to SNAILMAIL it? They actually say, can you mail it? Wait... what? What is this Snailmail you speak of? Then it's barked at me, "I don't do email"! MMMMMMMMMMkay, that's cool. Don't you wonder if I Snailmailed it?
It's ridiculously hard to find a decent salesperson. You know the one? The one with the rhythm. The one you can count on. The one who makes the calls. The…